Contact
Call us, or tell us what is happening and we will call you
The emergency line is answered by a licensed plumber 24 hours a day. Everything that can wait until morning is easier to book with the form below.
Ways to reach Cascade Plumbing Co.
Book online
Request an appointment
Tell us what is happening and a dispatcher calls you back within one business hour with a two-hour arrival window. Nothing here obligates you to anything.
Before you call
Three things that make the call faster
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Know where your main shut-off is
Usually in the basement, crawlspace, garage or a box near the street. If water is actively running, turning it off before we arrive is the single biggest thing you can do to limit damage. If you cannot find it, say so on the call and we will walk you through it.
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Note when it started and what changed
"It started after the cold snap", "only when the washer drains", "it has been slow for a month" — each of those points at a different cause and a different truck load-out.
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Take one photo
A single picture of the fixture, the water heater label or the wet spot lets us bring the right part on the first visit instead of the second. Text it to the office number after you call.
Still deciding? Call and ask.
There is no charge for a phone conversation, and we will tell you honestly whether this needs a plumber today, next week, or not at all.