Licensed & insured · OR CCB #241087 · Serving the Portland metro since 2009

Emergency line answered 24/7

24/7 emergency plumbers · Portland metro

Burst pipe at 2 AM? A licensed plumber picks up.

Cascade Plumbing Co. has kept Portland homes dry since 2009. Emergency repairs, drains, water heaters and leak detection — with a flat price agreed before the first fitting comes off, and no overtime surcharge, ever.

  • Live plumber on the phone in under 2 minutes
  • 45–90 minute typical emergency arrival
  • OR CCB #241087 · fully insured

4.9 / 5 from 312 verified reviews

Illustration of a home plumbing system: a gas water heater, supply lines running through a wall, a shut-off valve, and a kitchen sink with its P-trap
15 years serving
the Portland metro
  • Licensed & insured OR CCB #241087
  • 24/7 emergency service A real plumber answers
  • Upfront flat-rate pricing Approved up front
  • On-time guarantee Late? $50 off the job
  • Clean, respectful techs Shoe covers, drop cloths
  • Financing available On approved credit

What we do

Four calls make up most of our week

Whatever is wrong, it is almost certainly one of these. Every price below is a real starting point, not a teaser rate.

24/7 Emergency Plumbing

Burst pipe, no water, or a ceiling that just started dripping? A licensed plumber answers the emergency line day or night — no answering service, no callback queue.

Emergency dispatch from $89, credited toward the repair

More on 24/7 emergency plumbing

Drain & Sewer Cleaning

Slow sinks, gurgling tubs and backed-up main lines cleared with cable machines and hydro-jetting — plus a camera pass so you know why it clogged.

Drain cleaning from $149 flat rate

More on drain & sewer cleaning

Water Heater Repair & Install

Tank and tankless repair, replacement and same-day install. Cold shower this morning, hot water this afternoon.

Repairs from $179 · Tank replacement from $1,650 installed

More on water heater repair & install

Leak Detection & Repair

Acoustic and thermal leak location that finds the pipe without demolishing the house. Slab leaks, wall leaks, mystery water bills.

Leak location from $249, waived if we perform the repair

More on leak detection & repair

See all six plumbing services and what they cost

How it goes

Four steps, no surprises in any of them

The part homeowners dread is not the repair — it is not knowing what it will cost. Here is exactly how a Cascade job runs.

  1. 01

    Call — A plumber answers

    No phone tree and no answering service. You describe the problem to someone who can tell you whether to shut the water off before we arrive.

  2. 02

    Diagnose — We find the real cause

    Camera, listening gear and pressure tests instead of guesswork. You see what we see before anyone quotes a price.

  3. 03

    Fix — Flat price, then work

    The full price appears in writing on a tablet. You approve it, we fix it, and the number does not move if the job runs long.

  4. 04

    Guarantee — Backed in writing

    Two years on workmanship, ten on repipes, and a clean site when we go. If something is not right, we come back at no charge.

Reviews

What neighbors say after we leave

4.9 average across 312 verified reviews on Google and Yelp.

Our water heater died on Christmas Eve. I called four places and Cascade was the only one where an actual plumber picked up. Marcus was here in an hour, had a 50-gallon tank on the truck, and we had hot water before the kids woke up.

Danielle R. Sellwood, Portland · Water heater replacement

They ran a camera down the main line and showed me the root ball on a screen instead of just telling me it was bad. Jetted it, gave me the video, and quoted the spot repair without any pressure to do it that day.

Tomas V. Beaverton · Sewer cleaning

Water bill jumped $180 with nothing wet anywhere. Cascade found a slab leak under the hallway with a listening device, cut one 14-inch hole, fixed it, and patched it. I was braced for the whole floor to come up.

Priya M. Lake Oswego · Slab leak detection

Where we work

Trucks staged across the Portland metro

We run four service areas so nobody waits behind cross-town traffic. Typical emergency arrival is 45 to 90 minutes anywhere on this list.

Check your neighborhood
  • Portland
  • Beaverton
  • Hillsboro
  • Tigard
  • Tualatin
  • Sherwood
  • Milwaukie
  • Gresham
  • Happy Valley
  • Clackamas
  • Oregon City
  • Lake Oswego
  • West Linn
  • Wilsonville
  • Gladstone
  • Troutdale

A water heater should not wait for payday

Financing is available on approved credit for any job over $1,000 — 12-month same-as-cash plans and longer fixed-rate terms for repipes, sewer replacements and water heater installs. Your plumber runs the application on a tablet and you have an answer in a few minutes. There is no prepayment penalty.

Ask about financing on your job

FAQ

Straight answers to the questions we get most

Every answer below is what a Cascade dispatcher would tell you on the phone.

Do you offer 24/7 emergency plumbing?

Yes. Cascade Plumbing Co. answers its emergency line 24 hours a day, 365 days a year, including nights, weekends and holidays. Calls ring a licensed Portland plumber directly rather than an answering service, and typical arrival time inside the Portland metro is 45 to 90 minutes. Emergency dispatch starts at $89 and is credited toward the repair.

How much does drain cleaning cost?

Drain cleaning at Cascade Plumbing Co. starts at a $149 flat rate for a standard sink, tub or laundry line, and typically runs $149 to $375 depending on access and whether the blockage is in a branch line or the main sewer. Hydro-jetting for grease or root intrusion runs $450 to $850. Every main-line clearing includes a free sewer camera inspection, and the price is quoted and agreed before work starts.

Should I get a tank or a tankless water heater?

A tank water heater costs less up front — roughly $1,650 to $2,400 installed — and suits households with predictable, clustered hot-water use. A tankless unit costs $3,800 to $5,500 installed, lasts about twice as long, never runs out of hot water and cuts water-heating energy use by 20 to 30 percent, so it pays back over 10 to 15 years. Tankless is the better choice for larger households, homes short on floor space, or anyone staying put for a decade or more. Cascade Plumbing Co. quotes both options on every replacement.

Are you licensed and insured?

Yes. Cascade Plumbing Co. holds Oregon CCB license #241087 and carries general liability and workers compensation insurance. Every plumber who enters your home is a licensed or apprenticed employee of the company — Cascade does not subcontract residential service work — and is background-checked and drug-tested.

How does your upfront pricing work?

Cascade Plumbing Co. prices by the job, not by the hour. Your plumber diagnoses the problem, shows you the flat-rate price in writing on a tablet, and does not start work until you approve it. The price does not change if the job takes longer than expected, and there is no overtime surcharge for nights or weekends.

Water where it should not be?

Call the 24/7 emergency line and a licensed Portland plumber picks up — not an answering service. Or book a two-hour arrival window online for anything that can wait until morning.

Call 24/7 Book online